My Visit to The Bank || My Banking Ordeal

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For one thing, I have never been a lover of going to the bank, if it was left to me, I wouldn't even visit the bank for any reason.

The mixed feelings and stress that come with going to the bank are the reason I have refused to have anything to do with the bank but fortunately, not everything works as we want them to.

For this particular account, it's been three years since I opened it and because I wasn't ready to go to the bank to get my ATM card, I decided to just use it to save money, perhaps when I finally gather my balls, I would visit the bank but for three years I never did.

So, I decided to use the money to save up some money kept under my care and since I knew I didn't have access to it, I felt it was safe until a few months ago, I was asked for the money and the fear of finally visiting the bank crept in.

I prolonged my visit to the bank until it felt like I was doing it on purpose, so finally, I and the person in need of the money set out for the bank with just the mind of going in there, getting an ATM card, or their banking mobile app and walking out in no time. That was our plan but the bank gave us another plan to stick to. Lol

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I got in there, got stopped by the security men, and told them my reasons for coming to the bank on such a beautiful day, first, I was told I couldn't access their mobile banking app without an ATM card, so was directed to get their form to fill to be able to get their ATM card.

Got the form, filled it out, and was directed to go to the customer care office, I will meet someone to give me my already filled form. Got there, gave my form, and was asked to wait with the others.

There, my ordeal began, like everyone else sitting there while I was standing because there wasn't any space anymore. The whole place was filled with people who came to do either their card or get one thing or the other, and the queue continued to extend.

For an hour or more, I waited for an ATM card and it wasn't forthcoming. I was becoming restless and tired of standing.

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After waiting for two hours, I realized that I wasn't going to be attended to anytime soon, I decided to go to their cheque point, perhaps that was what I should have done, I thought to myself.

I walked down to their cheque point, requested their form, filled it, and joined the long agitated queue who were also complaining of the whole waiting for too long.

Finally, after another 45 minutes, the line started moving and I was beginning to smile because finally I would get this thing and be done with it once and for all, never to return here, so I told myself but if only wishes were horses.

It was my turn and after the whole trouble, I was told my account was locked and had been locked for the past two years, I felt like crying, screaming, and walking out of there but I couldn't.

The owner of the money needed the money today, and I needed to be done with this whole bank issue today because I was very sure I wasn't going to set foot in this bank anytime soon.

So, I was asked to go back and meet customer care again, but that was where I was coming from, the crowd there was too much, but I didn't have an option.

So, sluggish I walked up, after 30 minutes of looking for a way to get in contact with their customer care, finally secured a position, and told her my problem, I was told, that indeed my account was locked and to be able to access to, I needed to write a letter requesting for my bank to be unlocked stating that it was a mistake on my part.

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I got up, got a form from the security personnel that was there, filled it out, and went in with my ID cards (two of them), waited for another 30 minutes to be attended to only to be told that wasn't the letter they needed.

They needed a written letter from me, How on earth did I get here, I asked myself but I knew I needed to do this, so I picked up myself, dusted myself, and went back to the security personnel to ask for a plain paper.

Got the sheet, got down to writing a letter, done with it, and went back to submit it only to be told there was no network to process anything, while we waited for the network to come up, I knew I wouldn't be attended to immediately because there were people in front of me who were waiting to be attended to immediately the network comes up.

I started an inner prayer to God for help because I sure was going to slum in this bank after spending five straight hours, finally, God answered our joint inner prayer and we got network back.

And after another 30 minutes of waiting, I was finally attended to when I was done, I went to look for a quiet place to sit and thank God for saving me from the whole banking stress because it wasn't an easy journey but thank God I came out strong. When I walked out of that bank, I told myself I had no business with that bank again and I meant it because I can't see or imagine myself going through such stress again just because of an account, I love myself too much to want to pass through such ordeal again.

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All the pictures are mine, taken with my phone.